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With more than 800+ locations pan India, we’ve enabled our clients to provide services to the remotest locations. Our efficiency is boosted by the right technology and manpower to accomplish the projects in the stipulated time frame.Unmatched NetworkWith more than 800+ locations pan India, we’ve enabled our clients to provide services to the remotest- locations. Our efficiency is boosted by the right technology andLearn MoreLearn Moremanpower to accomplish the projects in the stipulated time -
Technological AdvancementWe’ve developed in-house software applications to improve the overall service levels, reporting and monitoring, tracking the field force and automation of multiple processesat no charges from our clients -
Comprehensive services under one roofWe offer services ranging from back office support services, verification's, scanning, digitization, collections, call center to auditing. Agile and flexible solutions of the bestquality are highlighted in every project.
Credit and Risk Management
Astute Group helps companies perform background checks on prospect’s credentials before being granted a loan. This reduces risk and improves profitability.
Debt Collection Service
Right from reminding customers of the pending payments to arranging pickups, collection and portfolio management, everything is managed in-house by Astute.
Back Office Service
Our USP lies in capturing, scanning and processing data in all forms and scales. Best quality scanners and software are used to make the process error-free.
Audits
Business Process Audit to Inventory Audit, Securitization portfolio audit to Brand audit, an end-to-end auditing firm, we cater to domestic and international clients. By blending experienced staff and advanced technology we bring out the most precise results.
Contact Center
Astute is one of the fastest growing contact center due to flexible solutions, enormous infrastructure capability, national presence, multilingual calling capabilities and an experienced team.
About Astute Group
Astute Group, founded in 2005 by a team of experienced professionals is now an entity with a workforce of 2,000+ team members. With our platform built on strong ethics of integrity, customer satisfaction and high quality service, we have a matchless reputation of building long term relations with our clients. Our trademark is being a one-stop-hub for performing verifications, collections, back office support services, audits and everything in between.
Testimonial
Our business is widespread across multiple Indian States and we scaled up immensely due to Astute’s ability of handling contact centers across 20+ states. With localized solutions, Astute Group proved to be a one-stop-hub for call center and BPO services. They offer the best and most secure technology solutions ensuring that there is no breach across any functioning channel.
Credit Head, Leading Two wheeler finance company
The most noteworthy aspect of Astute Group is their skill to prevent fraudsters from entering into the banking systems. We handle multimillion dollar transactions each month and for us the most important faucet is to ensure that these dealings are kept safe from the malicious elements. Having Astute to handle our credit and risk management helps us save huge bucks that would otherwise have been interfered by scammers.
Head of Risk, Large Housing Finance Company
Being a large captive finance company, handling high number of collections account was a challenge for us and huge manpower was required to look after telecalling as well as field collections process, besides coordination between calling unit and field channels was a major concern. A few years back we gave a pilot project to Astute wherein they handled contact center and field support for us and ever since then they are handling our debt collection portfolio efficiently. A unique combination of handling numerous activities from one point of contact is the winning point
National Collections Manager, Leading NBFC
Working with Astute since the past half-decade we can vouch that their onsite delivery and stringent timelines are unmatched by anyone in the digitization and scanning industry. Due to customized technology solutions, they have scanned millions of documents from A0-A4 size for us.
Project Head, Leading Indian IT company
Right from surprise inventory audits from a centrally controlled mechanism, following standard procedures on field to uniform reporting and minimized revenue leakage, Astute Group does all this for us.
Head, Inventory Funding, Multinational Automobile manufacturing and finance company
One reason why we choose to work with Astute from amid all the other options is because they offer all services under one roof. Contact center, auditing, credit and risk management, debt collection and back end office services, everything is managed by them. They manage these with a single point of contact while their back end team efficiency accomplishes the lengthiest and most complicated processes for us.
Leading Captive Finance company